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    TWLO   US90138F1021


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Twilio Inc. Announces the Launch of Twilio Engage

10/20/2021 | 01:00pm EST

Twilio Inc. announced the launch of Twilio Engage, a first-of-its-kind growth automation platform that helps marketers deliver exceptional omnichannel campaigns fit for the digital era. Twilio Engage is the newest pillar in Twilio?s Customer Engagement Platform. Twilio Engage offers the out-of-the-box functionality that marketers need, the connectivity of the world?s #1 Customer Data Platform (CDP), and the extensibility of a build-it-yourself solution. It allows marketers to use any combination of tools, data integrations, analytics, and messaging to deliver true one-to-one customer engagement at scale. With Twilio Engage, every B2C company now has the power to understand its customers, personalize the entire customer journey, and confidently harness the rapid digital transformations of the last year and a half. In 2020, digital customer touchpoints including emails, texts, and alerts increased by 63%, while the volume of digital interactions increased by 54%, according to the 2021 State of Customer Engagement Report. This flurry of interactions has given companies an influx of data, but almost half of organizations (43%) say getting accurate customer data for personalization is a challenge. Few brands have figured out how to utilize their first-party data to uncover insights about their customers and deliver the relevant, timely experiences they expect. To stand out with hyper-personalized experiences at every stage of the customer journey, marketers need to start with a solid foundation of actionable insights and be able to move quickly from idea to execution. But traditional marketing clouds, built for a bygone era, slow them down because they lack the ability to collect customer data into one unified view. These limitations have led companies to bolt on additional tools or tap time-stretched data teams as they try to personalize experiences for customers at scale. Twilio Engage is the first of its kind: a growth automation platform built on real-time, dynamically changing first-party customer data that allows marketers to quickly build and scale hyper-personalized omnichannel campaigns from start to finish. The combination of Twilio Segment?s customer data infrastructure with Twilio?s scalable, best-in-class communication APIs gives marketers the ability to easily and quickly build world-class customer experiences. In addition to email and SMS, Twilio Engage offers over 400 integrations right out of the box, making it easy to deliver communications to the right person, across the right channels, at the right time. Twilio Engage enables marketers to: Know their customers and accelerate campaign delivery: Real-time customer insights, behavior-based automation, and intuitive experimentation tools empower marketers to go from idea to campaign quickly and independently, without overly relying on data teams to pull and analyze data. Developers no longer have to spend precious time collecting, cleaning, and making data usable for marketers. Personalize every interaction:With a foundation built on clean, accurate, real-time first-party customer data, Twilio Engage allows marketers to build audience groups at the micro level, making intelligent, hyper-personalized engagement possible across every channel. Use any combinations of tools, data integration, and analytics: With unlimited API extensibility, Twilio Engage allows marketers to build tailored campaigns and work creatively, integrating any combination of tools to design unique campaigns for any use case. Reach every customer, every time: Marketers can optimize campaigns for deliverability and performance using the platform trusted to send billions of communications every day backed by Twilio?s Super Network. In just this year alone, Twilio powered 25 billion calls, 127 billion messages, and 1 trillion emails. Monitor every campaign in one place: Advanced campaign dashboards offer a single interface for marketers to monitor engagement, troubleshoot issues, and optimize effectiveness in real time for every campaign and on every channel.

ę S&P Capital IQ 2021
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Financials (USD)
Sales 2021 2 767 M - -
Net income 2021 -940 M - -
Net cash 2021 3 737 M - -
P/E ratio 2021 -54,2x
Yield 2021 -
Capitalization 51 760 M 51 760 M -
EV / Sales 2021 17,4x
EV / Sales 2022 13,7x
Nbr of Employees 7 381
Free-Float 94,0%
Duration : Period :
Twilio Inc. Technical Analysis Chart | TWLO | US90138F1021 | MarketScreener
Technical analysis trends TWILIO INC.
Short TermMid-TermLong Term
Income Statement Evolution
Mean consensus BUY
Number of Analysts 29
Last Close Price 290,25 $
Average target price 426,67 $
Spread / Average Target 47,0%
EPS Revisions
Managers and Directors
Jeffery G. Lawson Chairman & Chief Executive Officer
Khozema Z. Shipchandler Chief Operating & Financial Officer
Michelle Grover Chief Information Officer
Jeremiah Brazeau Chief Technology Officer
Byron Bauer Deeter Independent Director
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