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    TEP   FR0000051807

TELEPERFORMANCE SE

(TEP)
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Teleperformance : Quarterly information at 31 March 2021 – Presentation

04/12/2021 | 02:21am EST

Q1 2021 REVENUE

(January 1, 2021 - March 31, 2021)

Conference Call

April 12, 2021

Disclaimer

All forward-looking statements reflect Teleperformance management's present expectations of future events and are subject to a number of factors and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements. For a detailed description of these factors and uncertainties, please refer to the "Risk Factors" section of our Universal Registration Document, available at www.teleperformance.com. Teleperformance undertakes no obligation to publicly update or revise any of these forward-looking statements.

2

Q1 2021 revenue

Record growth in revenue

Record growth in Q1 2021, with revenue up +35.9% like-for-like (LFL)

  • Strong sales momentum supported by faster digitalization and the development of high-value solutions
  • Growth in support services for government vaccination campaigns in continental Europe and the UK
  • Favorable basis of comparison towards the end of the quarter

€ millions

Q1 2021

Q1 2020

Change

Like-for-like

Reported

€/$ exchange rate (12-months average)

€1 = US$1.20

€1 = US$1.10

Revenue

1,712

1,352

+35.9%

+26.6%

3

Q1 2021 revenue

Revenue growth analysis

+35.9% LFL

+453 1,712

1,352 (93) 1,259

Q1 2020

Currency effect

Q1 2020 at

Like-for-like

Q1 2021

constant

growth (LFL)

exchange rates

  • Revenue growth: +26.6% as reported and +35.9% like-for-like
  • Unfavorable currency effect: declines in the US dollar, the Brazilian real, the Colombian peso and the Argentine peso against the euro

4

Q1 2021 revenue

Revenue by activity

Revenue (€ m)

Q1 2021

Q1 2020*

Change (%)

Like-for-like**

Reported

Core Services & D.I.B.S.

1,536

1,179

+39.7%

+30.3%

- EWAP

508

431

+26.6%

+17.7%

- Ibero-LATAM

442

356

+37.4%

+24.1%

- CEMEA

481

284

+72.8%

+69.5%

- India

105

108

+6.7%

-2.5%

Specialized Services

176

173

+10.1%

+1.4%

Total

1,712

1,352

+35.9%

+26.6%

  • Restated pro forma basis following the integration into the CEMEA region on January 1, 2021 of former Intelenet activities in the Middle East, which were previously included in the India & Middle East region
  • At constant exchange rates and scope of consolidation

Core Services & D.I.B.S. LFL growth: +39.7%

  • Strong sales momentum recorded in the CEMEA and Ibero-LATAM regions, with faster development of the digital economy
  • Accelerated deployment of Covid-19 support services for governments, particularly in the CEMEA and EWAP regions

Specialized Services LFL growth: +10.1%

  • Business sharply down at TLScontact because of the health crisis
  • LanguageLine Solutions continued to advance at a brisk pace

5

This is an excerpt of the original content. To continue reading it, access the original document here.

Disclaimer

Teleperformance SE published this content on 12 April 2021 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 12 April 2021 06:20:09 UTC.


© Publicnow 2021
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