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    TEP   FR0000051807

TELEPERFORMANCE SE

(TEP)
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Teleperformance: Lighting it Up in the Utilities Industry!

10/05/2021 EST

Teleperformance continues to light it up in the Utilities industry! We are pleased to announce that we have been named as a Leader in Intelligent Business Process Management Service by Information Services Group (ISG) in their ISG Provider Lens™ Quadrant Report-Utilities Services and Solutions in North America.

ISG Research is a leading technology research and advisory firm that specializes in digital transformation services. Their detailed report, ISG Provider Lens™, continues to deliver actionable research that highlights technology and service providers' strengths, weaknesses, and where they are positioned in the market. The ISG Provider Lens™ defines "Leader" as "having a highly attractive product and service offering and a very strong market and competitive position." Furthermore, a Leader also exhibits innovation and stability in their respective industry. In the report's criteria, service providers should have:

  • Deep domain knowledge of the utilities industry and local regulatory and compliance requirements
  • Experience in optimizing business processes, predominantly in the utilities industry
  • Knowledge of how to leverage emerging technologies, including automation, analytics, IoT, AI, cybersecurity solutions, cloud, and blockchain
  • Established or emerging partnerships with industry associations, regulatory bodies, technology firms and startups specializing in the utilities industry


Following a disruptive year, many companies in the Utilities industry experienced a major shift that prompted them to fortify and implement their resiliency strategies to continue their operations, all while ensuring that their customers continue to receive service and a great customer experience. As a trusted partner of companies across various sectors, Teleperformance continues to strengthen our capabilities in the Utilities industry-by combining high-tech with high-touch, we remain committed to helping our clients through our services that bolster their business resiliency plans, accelerate their digital transformation efforts, and adapt to their customers' needs to constantly deliver elevated customer experiences. This has resulted in a 29% growth in revenues for Teleperformance in Utilities services and solutions from 2018 to 2020, and a 57% increase in the number of clients in the industry[1].


The ISG Provider Lens™ report also acknowledged Teleperformance's focus on blending the best of technology with the best of human care and empathy-our high-tech, high-touch approach-as well as our focus on investing heavily on technologies and tools to constantly improve the customer experience.


We would like to thank ISG for honoring us with this recognition! This drives us all forward and inspires us even more to fortify our commitment of delivering simpler, faster, and safer interactions to our clients and their customers in the Utilities industry. We congratulate our teams in North America for making this win possible. We remain grateful to you and your dedication. Onwards, together! #ProudtobeTP #StrongerTogether


Click here to learn more about how we can help you elevate the customer experience in the Utilities industry.


[1] ISG Provider Lens Quadrant Report | June 2021, Slide 21of 43

Disclaimer

Teleperformance SE published this content on 05 October 2021 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 21 October 2021 10:23:04 UTC.


ę Publicnow 2021
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Financials
Sales 2021 6 956 M 7 857 M 7 857 M
Net income 2021 585 M 661 M 661 M
Net Debt 2021 2 350 M 2 655 M 2 655 M
P/E ratio 2021 36,7x
Yield 2021 0,88%
Capitalization 21 238 M 23 952 M 23 990 M
EV / Sales 2021 3,39x
EV / Sales 2022 3,12x
Nbr of Employees 383 233
Free-Float 98,0%
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Teleperformance SE Technical Analysis Chart | TEP | FR0000051807 | MarketScreener
Technical analysis trends TELEPERFORMANCE SE
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TrendsNeutralNeutralBullish
Income Statement Evolution
Consensus
Sell
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Mean consensus BUY
Number of Analysts 19
Last Close Price 361,60 €
Average target price 427,94 €
Spread / Average Target 18,3%
EPS Revisions
Managers and Directors
Daniel Ernest Henri Julien Chairman & Chief Executive Officer
Olivier Claude Jean Rigaudy Group Chief Financial Officer & Deputy CEO
JoŃo Cardoso Chief Research & Development Officer
Dev Mudaliar Group Chief Information Officer
Jeffrey Balagna Chief Operating Officer-EWAP
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