PayPay's Key Initiatives & Indicators (First half of FY20)
Including new services, exciting campaigns, and safety & security. Contributing to the digitization of local communities as a
platform during the COVID-19 disaster as well as the digitization of merchants ~
PayPay Corporation, a joint venture of SoftBank Group Corp., SoftBank Corp., and Yahoo Japan Corporation, is committed to providing cashless payment services. Today, we are pleased to announce our key metrics, including the number of registered users and other key initiatives we have implemented in the first half of fiscal year 2020.
The number of registered users, merchants and payment frequency grew steadily, despite the impact caused by the spread of the novel coronavirus infection (COVID-19). The number of payments, in particular, averaged more than 160 million per month in the second quarter of fiscal year 2020 (July-September), thanks to growth in the number of payments at online merchants with an expanded number of stores. The number of payments in the second quarter was more than five times higher than in the same period a year ago (second quarter of fiscal year 2019).
【Number of registered users, merchants, and payment frequency】
Number of registered users : topped 33 million on October 19, 2020 (* 1)
Number of merchants : over 2.6 million (* 2)
Payment frequency : average of 160 million times or more per month in the second quarter of 2020 (* 3)
[Number of registrants]
[Number of merchants]
1 Number of users who registered an account.
2 Number of registered locations such as stores and taxi operators. As of October 19, 2020.
3 Does not include the number of times users have used the "Send / Receive" feature for PayPay balance between users or the number of times they have used Alipay payment.
During the pandemic, PayPay served as a platform to promote electronic payments recommended under the New Normal and contributed to the digitization of the region together with various local governments. PayPay also supported the digitization of merchants by launching PayPay Pickup, a pre-ordering service for restaurants that promotes the use of take-out. Meanwhile, for users, we offered convenient mini-apps, promotional campaigns, and a number of safety & security initiatives, while PayPay continued to support digitization through the promotion of cashless payments, and the addition and expansion of services to improve user convenience and social productivity.
Key Initiatives During the First Half of FY20
Launched "PayPay Pickup" pre-ordering service
Additional financial services such as Mini Apps "Bonus management" and "Borrow money"
Increase PayPay Bill Payment payees
New campaigns such as "PayPay Jumbo"
Recruitment for the Myna-Point Project and campaign
[PayPay as a Platform]
Implementing initiatives to prevent the spread of COVID-19
Launching the "Support Your Local Town Project" with local governments
[Safety & Security]
Implement measures to prevent fraudulent use of PayPay and ensure the safety of all users
[Initiatives to help employees work more freely and at higher performance] ・Launch of "Work From Anywhere at Anytime (WFA) "
Launch of the "PayPay Pickup" pre-ordering service
In June 2020, PayPay launched PayPay Pickup, a pre-ordering service that allows customers to complete orders in advance through the PayPay app and pick up items in stores nationwide. To prevent the spread of COVID-19, the number of stores registered for "PayPay Pickup" exceeded 10,000 in approximately 100 days (* 4) due to the increased demand for takeout and other prepared foods. The "PayPay Pickup Campaign" will run from October 17 to November 15, 2020. When customers pay for take-out products (take-out at a store) provided by the participating stores , a 20% PayPay Bonus will be granted during the campaign period (maximum grant amount : JPY500 per time, JPY 2,000 during the campaign).
*4 : As of September 16, 4 2020
Mini Apps "Bonus management" and "Borrow money" added
"Bonus management," a service provided by One Tap BUY Co., Ltd. that allows users a simulated experience of investing using PayPay Bonuses, and "borrow money," a service provided by The Japan Net Bank that allows users to apply for and borrow money for card loans, are now available from the home screen of "PayPay". The number of users of "Bonus management" surpassed the industry's fastest record by topping 1 million on July 13, 2020 (* 5), 90 days after its debut, reaching 1.5 million as of Sep 28, 2020. In the second half of fiscal 2020, we will continue to focus on financial services and promote a multi-partner strategy that goes beyond our own group while coordinating with financial institutions and companies that deal in financial products.
5 Compared with major point management companies (auPAY Point Management, Credit Saison Permanent Immutable Point Management Service, d Point Investment, Rakuten Point Management, in order of 50 syllables) (as of June 29, 2020, One Tap BUY).
Expanded scope supported for "PayPay Bill Payments"
We have expanded the number of payees supporting PayPay Bill Payments, which allows users to complete payments at home by scanning barcoded payment slips for utility bills and tax payment requests received at home with their smartphone. PayPay Bill Payments allows users to pay their taxes and utility bills anywhere, 24 hours a day, eliminating the need to withdraw cash and saving on fees. It is also cheaper than paying at a convenience store because up to 1.5% (* 6) of the payment amount is returned in the form of PayPay Bonus (* 7). As of October 12, 2020, PayPay Bill Payment is supported by 1,139 organizations, and the number is expected to increase in the future. See the list of available utilities and local governments here.
7 The maximum grant amount per person is set as follows.
"The maximum amount that can be provided at one time" : JPY 7,500 equivalent
"Monthly grant limit" : JPY 15,000 equivalent when adding "the maximum 1.5% grant by payment with PayPay" and "service specific benefits"
New campaigns, including "PayPay Jumbo"
We combine a variety of cashless payment services and special campaigns that are unique to mobile payments. PayPay continues to offer great deals through exciting monthly campaigns at particular stores and locations. In the first half of fiscal year 2020, a new campaign by the name of "PayPay Jumbo" was launched, entailing users drawing a lottery after making a payment, and receiving a PayPay Bonus immediately after by winning. This is a new entertaining payment experience that is attracting more people to enjoy shopping more than ever before. As a new initiative this year, the campaign, previously held as "Good Shopping Day," will be held as the "Cho PayPay Matsuri (Super PayPay Festival)" in cooperation with SoftBank Corp. and Yahoo Japan Corporation from October 17 to November 15, 2020. "Cho PayPay Matsuri" is an umbrella term for a number of campaigns that are being held for over a month. You can enjoy shopping at a bargain price both offline and online using "PayPay". Over 30 discount campaigns such as "Cho PayPay Matsuri! Final Jumbo" are held during the period.
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SoftBank Group Corporation published this content on 21 October 2020 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 23 October 2020 09:44:06 UTC