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PUBLIC SERVICE ENTERPRISE GROUP INCORPORATED

(PEG)
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Public Service Incorporated : PSE&G brings hope to people struggling to get back on track

10/21/2021 | 02:34pm EST

This past summer, I joined PSE&G tasked with leading the Customer Care team as the new chief customer officer. I have taken on this critical role at a time when PSE&G is providing outreach and assistance to customers who have been affected by the COVID-19 pandemic. (www.pseg.com/HelpNow)

To better learn how our customers have been impacted by the pandemic, I went out into our communities and met with customers who are behind on their bills.

I made the rounds with our Field Collection team as they visited customers in Jersey City. The Customer Care field collectors (who we now call community ambassadors), very diplomatically, incorporated education about PSE&G payment options, along with state or federal utility financial assistance programs, with their collection efforts when talking with customers. Our team and customers have found this comprehensive approach to collections to be very valuable. I saw it first hand and agree!

We met with many customers, business and residential. We heard their struggles. We felt the fear they experience of possibly having their electric or gas service turned off and how that would impact their lives and livelihoods. I witnessed our team collecting on overdue bills with poise and patience, allowing customers to make payments on their past due bills while also providing energy payment assistance information. I witnessed our community ambassadors work in challenging conditions and yet they continued to service our customers, safely and with pride. I applaud their efforts and their professionalism.

It was a very impactful day in the field and I want to thank the team for allowing me to join them.

The energy we deliver to our customers is critical to their everyday lives, allowing them to heat and cool their homes and power their lives and businesses. We are here to help our customers every day. During this unprecedented time, our help is needed more than ever. Our help includes providing payment assistance information and encouraging participation in a variety of programs offered by local, state and federal government agencies. PSE&G has a dedicated webpage (www.pseg.com/HelpNow) as a resource to support our customers as we all move forward and recover from the pandemic.

I would ask, now more than ever, we all help our customers by sharing this information with others. Everyone knows someone who needs help. It may be you, a family member, friend, neighbor, a member of your place of worship or a family from your child's school. Sharing this information will raise awareness and improve understanding about these utility assistance programs.

Thank-you!

  1. Share this article on social media or by email using the share buttons on the left-hand side.
  2. Share this website: pseg.com/HelpNow (https://nj.pseg.com/saveenergyandmoney/gethelppayingyourbill/backontrack)
  3. Share these videos: English: https://youtu.be/ubswirCWFhQ or Spanish: https://youtu.be/Y702JywRtJI

It's how you can help.

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Disclaimer

PSEG - Public Service Enterprise Group Inc. published this content on 21 October 2021 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 21 October 2021 18:33:02 UTC.


ę Publicnow 2021
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Sales 2021 10 112 M - -
Net income 2021 1 799 M - -
Net Debt 2021 15 444 M - -
P/E ratio 2021 17,4x
Yield 2021 3,23%
Capitalization 31 943 M 31 943 M -
EV / Sales 2021 4,69x
EV / Sales 2022 5,21x
Nbr of Employees 12 788
Free-Float 94,5%
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Public Service Enterprise Group Incorporated Technical Analysis Chart | PEG | US7445731067 | MarketScreener
Technical analysis trends PUBLIC SERVICE ENTERPRISE GROUP INCORPORATED
Short TermMid-TermLong Term
TrendsNeutralNeutralBullish
Income Statement Evolution
Consensus
Sell
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Mean consensus OUTPERFORM
Number of Analysts 19
Last Close Price 63,17 $
Average target price 68,06 $
Spread / Average Target 7,73%
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Ralph Izzo Chairman, President & Chief Executive Officer
Daniel J. Cregg Chief Financial Officer & Executive Vice President
Zeeshan Sheikh Senior VP, Chief Information & Digital Officer
Ralph A. LaRossa Chief Operating Officer
Shirley Ann Jackson Independent Director
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