Ethoca, a unit of Mastercard, has announced an expanded collaboration that allows customers of Microsoft Corp. to get easy access to digital receipts.
Ethoca's Digital Receipts service allows customers to use their bank’s mobile app to access copies of their purchase receipts.
"Ethoca is thrilled to be working with Microsoft to solve this challenge upstream — in the bank’s mobile app where consumers have the instant purchase clarity they need to avoid making a false claim," Keith Briscoe, chief marketing and product officer at Ethoca, said in a press release. "The only way the industry can solve this growing and costly problem is through industry wide collaboration between card issuers, merchants and card brands sharing purchase insight in real time through the channels customers know and trust."
Stuart Dwyer, payments director at Microsoft, said the deal aligns with its commitment to provide the best customer experience at every occasion, including Microsoft’s own Azure-based digital receipt and purchase information.
"Better information about the transaction at the moment when any doubt arises — typically when the customer is checking the card statement — can be effective for online purchases," Dwyer said in the release. "It also ties in with Microsoft’s commitment to provide customers with insights on how to prevent fraud by using tools such as spending notifications or spending limits, available for example via Xbox family settings."
Cover image: Ethoca
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