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Real-time Estimate Quote. Real-time Estimate Tradegate - 09/20 10:45:00 am
8.657 EUR   +5.44%
10:33aLUFTHANSA AG : DZ Bank sticks Neutral
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Exclusive: Travel agents seek EU antitrust probe into Lufthansa surcharges

12/19/2018 | 10:36am EDT
FILE PHOTO: A A Lufthansa Airbus A321 airplane takes off in Palma de Mallorca

BRUSSELS (Reuters) - A travel lobby group, whose members include Amadeus and booking.com, on Wednesday urged EU antitrust regulators to investigate Lufthansa's surcharges and other allegedly discriminatory measures against travel agents.

In its complaint to the European Commission's antitrust watchdog, the European Technology and Travel Services Association (ETTSA) alleged that Lufthansa's fees have cost consumers using independent distribution channels more than 1 billion euros ($1.1 billion) since 2015.

German online travel agent VIR is a joint complainant with ETTSA in the case. The association's other members are Odigeo, Opodo, bookers, eDreams, Sabre, Travelport and hotels.com, among others.

"LH (is) leveraging its dominant position on air transport services markets in Austria and Germany to control and manipulate the present and future distribution channels for LH and ultimately other carriers' tickets," the association said in its complaint. It said this penalised EU consumers in the short term as well as in the long run.

The Commission confirmed receipt of the association's complaint against Lufthansa, saying that it would assess it carefully.

Lufthansa said: "Indeed, we have officially been informed today about the complaint from ETTSA filed to the European Commission. Of course, the Lufthansa Group will cooperate with the investigating authorities."

The association said Lufthansa does not make available its cheapest fares, such as basic tickets which do not include fees for checked-in luggage or a reserved seat, on certain flights to global distribution systems (GDS) providers.

"As the next cheapest tickets are regularly around 20 percent more expensive than those reserved to Lufthansa's direct channels, this measure has the effect that when a customer searches on a price comparison site, LH.com always appears as the cheapest option," the association said.

It also alleged that Lufthansa levies unjustified surcharges on rival travel agents and forces them to use its own technological distribution systems instead of competing systems.

The complaint focuses on Lufthansa's flights to and from its hubs in Frankfurt, Munich, Vienna and Zurich, and its subsidiaries Brussels Airlines, Swiss International Air Lines and Austrian Airlines.

ETTSA's grievances against Europe's largest airline date back to 2015, when Lufthansa started charging a fee for tickets booked through third parties in a bid to boost profits and have more say over its prices.

Lufthansa sells around 70 percent of its tickets via third party channels using GDS from Amadeus, Travelport, Sabre and other providers.

Amadeus and Sabre are themselves being investigated by the EU over contract terms that the antitrust watchdog says could prevent airlines and travel agents from switching to rival ticket agents.

ETTSA had previously complained about Lufthansa's surcharges to the Commission's transport department, saying that these breached the EU's code of conduct on computerised reservation systems. The department has sent a pre-rejection letter, with a final decision on whether to dismiss the complaint due early next year.

($1 = 0.8792 euros)

(Reporting by Foo Yun Chee; editing by Robin Emmott/Elaine Hardcastle/Jane Merriman)

By Foo Yun Chee

ę Reuters 2018
Stocks mentioned in the article
ChangeLast1st jan.
AMADEUS IT GROUP, S.A. 3.79% 54.78 Delayed Quote.-11.38%
DEUTSCHE LUFTHANSA AG 6.69% 8.75 Delayed Quote.-24.09%
EDREAMS ODIGEO S.A. 0.32% 6.27 Delayed Quote.51.62%
JUST GROUP PLC -2.17% 90.35 Delayed Quote.31.97%
MEMBERS CO., LTD. 3.63% 3430 End-of-day quote.47.91%
ONE STOP SYSTEMS, INC. -3.01% 5.19 Delayed Quote.33.00%
SABRE CORPORATION -0.97% 11.105 Delayed Quote.-5.91%
SEEK LIMITED -0.42% 30.62 End-of-day quote.7.33%
SWISS RE LTD -3.30% 77.94 Delayed Quote.-3.26%
WILL GROUP, INC. 0.08% 1323 End-of-day quote.31.51%
10:33aLUFTHANSA AG : DZ Bank sticks Neutral
10:03aLUFTHANSA AG : NorldLB reiterates its Neutral rating
08:48aEurostoxx 50 : European shares slide 2% as China Evergrande's troubles cast s..
07:54aLUFTHANSA AG : Goldman Sachs remains a Sell rating
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03:55aEuropean shares slide 2% as China Evergrande's troubles cast shadow
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