When people connect, there's no limit to the good they can do. Today, that's truer than ever. The connections we make are helping solve the world's biggest challenges such as the global pandemic, climate change and cyber security. Through the power of technology, we're supporting customers to live, work and play together better. In these extraordinary times we are sharpening our focus and accelerating change.
We connect for good
Good for… our customers
EE tops the table
Delivering the best mobile experience remains our priority. Being recognised as the UK's best network for the fifteenth consecutive time reflects our continued investment in keeping our customers connected to the things that matter to them most.
Giving small businesses a boost
Last summer, we launched a support scheme for small businesses that promises to boost their connectivity, cash flow and confidence.
Unbreakable wi‑fi connection
Innovation is at the heart of what we do. Our new unbreakable internet service brings together the combined power of BT and EE's networks.
Gifting tablets and data to the NHS
Giving unlimited free data to EE customers who work for the NHS and providing tablets to hospital wards so patients could videocall friends and family are just two of the ways we supported the NHS in 2020.
Helped 10 million people in the UK to improve their digital skills
When we launched Skills for Tomorrow, we said we wanted to help 10 million people in the UK learn about tech. We've now achieved this aim, five years earlier than expected.
Beating loneliness with BT+1
In a year that has kept us apart from our loved ones, we started a movement to bring us closer to family and friends.
Our new workplaces are here to shape the direction of our business. A modern company that's better connected to colleagues and customers.
Celebrating the Colleague Board's first birthday
We launched the Colleague Board so we could give everyone here a voice. Through a tough year they've been inspiring change across our business.
Our aim to be
Net Zero heroes
We've been leading on climate action for more than 25 years and we're now targeting net zero for the whole of BT by 2045.
Young scientists make exhibition of themselves
We've been sponsoring what's now the BT Young Scientist & Technology Exhibition for the past 21 years, proud to help cultivate and nurture Ireland's future scientists and engineers.
Taking 5G to school
We're bringing 5G into the heart of the classroom through immersive experiences.
Outer space, under the ocean or on top of Mount Everest, students can feel like they're right there with this new way of learning
- the first of its kind in the UK.
There never has been a more crucial time to play such an important role in the lives of our customers. We have sharpened our focus, accelerated our digital drive and supported the nation in adapting to the new normal.
For more information read our Digital Impact and Sustainability Report at