Log in
Show password
Forgot password ?
Become a member for free
Sign up
Sign up
New member
Sign up for FREE
New customer
Discover our services
Dynamic quotes 


SummaryMost relevantAll NewsAnalyst Reco.Other languagesPress ReleasesOfficial PublicationsSector news

Global Ecommerce Transactions Expected to Grow 23 Percent Between Thanksgiving and Cyber Monday, ACI Worldwide Reports

11/22/2021 | 08:03am EST

  • 22 percent growth in transactions expected on Black Friday, 21 percent on Cyber Monday
  • Fraud attempts to increase during the holiday season, with gaming, travel, and ticketing sectors at risk
  • Transactions through BOPIS (buy online, pick up in store) delivery channel expected to rise 98 percent during the holiday season

ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time digital payment software, is projecting a busy holiday shopping season with eCommerce transactions to rise 23 percent between Thanksgiving and Cyber Monday, according to ACI’s eCommerce intelligence. Global eCommerce transactions for the whole holiday season (October – December 2021) are expected to rise 14 percent, with ticketing (414%), travel (113%), telco (11%) and gaming (7%) sectors expecting the highest gains.

In September, Global eCommerce transactions increased six percent compared to the same month in 2020, indicating shoppers started planning for the holiday season earlier than in previous years.

Transaction figures for Singles Day, November 11, which has become a key date for retailers worldwide to attract customers with discounts and new products, also indicate a strong season ahead. Singles Day transactions increased 12 percent compared to last year, with an average ticket price increase of 7 percent, while fraud attempts doubled.

“The holiday shopping season started in September this year with consumers looking for gifts and bargains early,” said Debbie Guerra, head of merchant payments, ACI Worldwide. “Merchants offered deals and discounts much earlier than in previous years to promote early shopping, giving them greater flexibility to accommodate any supply chain challenges. Retailers continue to grapple with shortages in labor and delivery delays due to the ongoing pandemic.”

ACI eCommerce intelligence also shows that new payment methods and channels continue to grow, with a projected 98 percent increase in eCommerce transactions through the buy online, pick up in-store (BOPIS) delivery channel during the 2021 holiday season compared to the 2020 holiday season.

The BNPL (buy now, pay later) channel has also grown significantly—in the first half of 2021, it more than quadrupled (450 percent) compared to the same period last year. BNPL also has the highest acceptance rates (98% on average compared to 96% on credit/debit cards), indicating a continued upward trajectory.

“The surge in online purchases of higher value items, such as home electronics has, in part, driven the substantial increase in popularity of BNPL,” continued Guerra. “Merchants offering this payment method have a real opportunity to attract new customers and improve the experience of existing ones. This holiday season could be a game-changer for merchants offering BNPL options for consumers.”

As more consumers increase their spending on travel and ticketing, fraud attempts are expected to increase. The travel sector is likely to see fraud increase by 2.7 percent, while the ticketing sector could see a 0.7 percent increase this holiday season. The average ticket price for fraud attempts is also expected to increase by 2 percent in the travel sector and a whopping 32 percent in the ticketing sector.

Key trends at a glance:

eCommerce predictions for the 2021 holiday season (October – December 2021) compared to the same period in 2020:

  • Overall growth in transactions from Thanksgiving to Cyber Monday +23 %
  • Thanksgiving Day +20%
  • Black Friday +22%
  • Saturday after Black Friday +26%
  • Sunday prior to Cyber Monday +27%
  • Cyber Monday +21%
  • Green Monday +15%
  • Christmas Eve +14%
  • Christmas Day +15%
  • Boxing Day +12%
  • New Year’s Eve +10%

eCommerce purchase predictions by industry:

Volume of transactions

  • Travel + 113%
  • Ticketing +414%
  • Retail +0.5%
  • Gaming +7 %
  • Telco + 11%

Average ticket value

  • Travel +19%
  • Ticketing +85%
  • Retail +4%
  • Gaming +27%
  • Telco + 5%

Average ticket price for fraud attempts

  • Travel +2%
  • Ticketing +32%
  • Retail +15%
  • Gaming +13%
  • Telco +28%

Fraud attempts

  • Travel +2.7%
  • Ticketing +0.7%
  • Retail + 1%
  • Gaming +0.5%
  • Telco +0.7%

Fraud attempted transaction value

  • Travel +1.3%
  • Ticketing: +0.3%
  • Retail +0.1%
  • Gaming -0.3%
  • Telco +1%

eCommerce purchases by payment types

Volume of transactions

  • Mobile payments: predicted to increase by 18 percent
  • eWallets: predicted to increase by 87 percent

Average ticket value

  • Mobile payments: predicted to increase by 17 percent
  • eWallets: predicted to increase by 12 percent

Fraud attempts

  • Mobile payments: predicted to increase by 0.3 percent
  • eWallets: predicted to increase by 0.7 percent

Fraud attempted transaction value rate

  • Mobile payments: predicted to increase by 0.3 percent
  • eWallets: predicted to increase by 0.3 percent

About ACI Worldwide

ACI Worldwide is a global software company that provides mission-critical real-time payment solutions to corporations. Customers use our proven, scalable and secure solutions to process and manage digital payments, enable omni-commerce payments, present and process bill payments, and manage fraud and risk. We combine our global footprint with local presence to drive the real-time digital transformation of payments and commerce.

© Copyright ACI Worldwide, Inc. 2021
ACI, ACI Worldwide, ACI Payments, Inc., ACI Pay, Speedpay and all ACI product/solution names are trademarks or registered trademarks of ACI Worldwide, Inc., or one of its subsidiaries, in the United States, other countries or both. Other parties’ trademarks referenced are the property of their respective owners.

© Business Wire 2021
All news about ACI WORLDWIDE, INC.
02:02a2021 Peak Holiday Shopping Sees Notable Increases in BNPL, BOPIS, Early Shopping and Fr..
01/12ACI WORLDWIDE : Spotlights Cryptocurrency Payments and BNPL at NRF 2022
2021ACI Worldwide Caps 2021 With More Global Industry Recognition
2021ACI WORLDWIDE : 80 Percent of French Consumers Fear eCommerce Payments Fraud, New Survey b..
2021ACI WORLDWIDE : The Current Challenges of Buy Now, Pay Later
2021ACI Worldwide and KyckGlobal Expand Digital Disbursements for Billing Organizations
2021ACI WORLDWIDE : Billing and payment experts share their top two predictions for ‘22
2021A YEAR OF PIX IN BRAZIL : What Does the Future of Real-Time Fraud Look Like?
2021ACI WORLDWIDE : Industry Accolades Reinforce ACI Worldwide Payment Hub Leadership
2021INSIDER SELL : ACI Worldwide
More news
Analyst Recommendations on ACI WORLDWIDE, INC.
More recommendations
Financials (USD)
Sales 2021 1 357 M - -
Net income 2021 134 M - -
Net Debt 2021 811 M - -
P/E ratio 2021 29,7x
Yield 2021 -
Capitalization 3 933 M 3 933 M -
EV / Sales 2021 3,49x
Capi. / Sales 2022 2,77x
Nbr of Employees 3 768
Free-Float -
Duration : Period :
ACI Worldwide, Inc. Technical Analysis Chart | ACIW | US0044981019 | MarketScreener
Technical analysis trends ACI WORLDWIDE, INC.
Short TermMid-TermLong Term
Income Statement Evolution
Mean consensus BUY
Number of Analysts 5
Last Close Price 33,45 $
Average target price 42,80 $
Spread / Average Target 28,0%
EPS Revisions
Managers and Directors
Odilon Almeida President, Chief Executive Officer & Director
Scott William Behrens Chief Financial & Accounting Officer
Raj Vaidyanathan Head-Technology & Operations
Carolyn Homberger Chief Risk & Administrative Officer
Charles E. Peters Independent Director
Sector and Competitors
1st jan.Capi. (M$)
ACI WORLDWIDE, INC.-0.43%4 062
INTUIT INC.-16.39%155 965
ADYEN N.V.-23.69%63 164
WORLDLINE-6.10%15 317