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MarketScreener Homepage  >  Equities  >  Nyse  >  NCR Corporation    NCR

NCR CORPORATION

(NCR)
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NCR : Investor Day 2020 Presentation

12/03/2020 | 09:45am EST

NCR Corporation

December 3, 2020

1

Notes to Investors

FORWARD-LOOKINGSTATEMENTS. Comments made during this presentation and in these materials contain forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1955 (the "Act") including statements that contain the words "expect," "intend," "plan," "believe," "will," "should," "would," "could," "may," "ought," "objective," and words of similar meaning, as well as other words or expressions referencing future events, conditions or circumstances. We intend these forward-looking statements to be covered by the safe harbor provisions for forward-looking statements contained in the Act. Statements that describe or relate to NCR's plans, goals, intentions, strategies, or financial outlook, and statements that do not relate to historical or current fact, are examples of forward-looking statements. Examples of forward-looking statements in these materials include, without limitation, statements about NCR's expected areas of focus and strategy to drive growth and create long-term stockholder value, including, but, not limited to, the Company's 80/60/20 strategy and accelerating NCR as a Service; NCR's expectations for financial performance through 2024; expectationsN O Nfor- acceleratingG A A PrecurringD I revenue;L U TstatementsE D EregardingP S the Company's Q4 2020 financial performance and the Company's estimated 2020 full year revenue; performance in the market and versus competitors; market share and growth; product introductions and competitive advantages; winning in the market; platform return on investment; NCR's cost reduction actions and their expected benefits in 2020 and beyond; NCR's financial objectives and expected impacts (headwinds and tailwinds) through 2024; and NCR's expected cash flow generation, redeployment and capital allocation strategy through 2024. Forward-looking statements are not guarantees of future performance, and there are a number of important factors that could cause actual outcomes and results to differ materially from the results contemplated by such forward-looking statements, including those factors listed in Item 1a "Risk Factors" of NCR's Annual Report on Form 10-K filed with the Securities and Exchange Commission (SEC) on February 28, 2020, and those factors detailed from time to time in NCR's other SEC reports. These materials are dated December 3, 2020, and NCR does not undertake any obligation to publicly update or revise any forward- looking statements, whether asa result of new information, future events or otherwise, except as otherwise required by law.

NON-GAAPMEASURES. While NCR reports its results in accordance with generally accepted accounting principles in the United States (GAAP), comments made during this presentation and in these materials will include or make reference to certain "non-GAAP" measures, including: selected measures, such as free cash flow and adjusted EBITDA margin percentage. These measures are included to provide additional useful information regarding NCR's financial results,and are not a substitute for their comparable GAAP measures. Explanations of these non-GAAP measures, and reconciliations of these non-GAAP measures to their directly comparable GAAP measures, are included in the accompanying "Supplementary Materials" unless noted therein and are available on the Investor Relations page of NCR's website at www.ncr.com. Descriptions of many of these non-GAAP measures are also included in NCR's SEC reports.

USE OF CERTAIN TERMS. As used in these materials: the term "recurring revenue" includes all revenue streams from contracts where there is a predictable revenue pattern that will occur at regular intervals with a relatively high degree of certainty. This includes hardware and software maintenance revenue, cloud revenue, payment processing revenue, and certain professional services arrangements, as well as term-based software license arrangements that include customer termination rights.

These presentation materials and the associated remarks made during this presentation are integrally related and are

intended to be presented and understood together.

2

Vision & Strategy

Mike Hayford, President & CEO

3

Investment Thesis

NCR shareholder value creation will be driven by:

Mix shift to software

Recurring revenue

Margin expansion

and services

growth

4

Leader Across Our Business Lines

BANKING

HOSPITALITY

RETAIL

Digital Banking

Enterprise

Restaurant Software

Point of Sale

ATM

Payments

Other Software & Services

Self-Checkout

5

Solutions That RUN Self-Directed Banking

ATM business - hardware

Digital Banking is

surrounded by annuity

$500M business today,

stream

24M users

6

Solutions That RUN The Store

Enterprise POS solutions

Self-checkout

7

Solutions That RUN The Restaurant

Aloha cloud-based restaurant solutions

8

NCR Executive Leadership Team

Mike Hayford

President & CEO

Owen Sullivan

Tim Oliver

Debra Bronder

Jim Bedore

EVP, Chief

EVP & Chief

EVP, General Counsel & Corporate

SVP, Chief

HR Officer

Operating Officer

Financial Officer

Secretary

B U S I N E S S U N I T S

RETAILHOSPITALITYBANKING

David Wilkinson

Dirk Izzo

Frank Hauck

President & GM

President & GM

President & GM

D E L I V E R Y T E A M S

LEAN FACTORYPROFESSIONAL SERVICESSW ENGINEERING & TECHNOLOGY

Adrian Button

Mithu Bhargava

Tim Vanderham

EVP, Product & Service Operations

SVP, Professional Services

SVP, Chief Technology Officer

ENTERPRISE ACCOUNTS

CORPORATE MARKETING

INFORMATION TECHNOLOGY

Dan Campbell

Marija Zivanovic-Smith

Bill VanCuren

SVP, Corporate Marketing,

SVP, Chief Information

EVP, Global Sales

Communications & Public Affairs

Officer

9

NCR's Commitment To ESG

NCR strives to be an ESG leader among

peer technology companies

ENVIRONMENTAL

SOCIAL

GOVERNANCE

ECO-FRIENDLY PRODUCT AND

ROBUST DIVERSITY, PRIVACY,

SENIOR ESG OWNERSHIP, BoD

FACILITY DESIGNS

CYBERSECURITY PROGRAMS

OVERSIGHT

E-WASTE AND PRODUCT

SUPPLY CHAIN OVERSIGHT,

ROBUST, NON-RETALITORY

RECYCLING PROGRAMS

CODE OF CONDUCT

WHISTLEBLOWER PROGRAM

10

Opening remarks + logisticsMichael Nelson, VP Investor Relations & Treasurer

Vision & strategy

Mike Hayford, President & CEO

Operational execution

Owen Sullivan, EVP, Chief Operating Officer

& introduction to Business Units

Banking

Frank Hauck, President and GM Banking

Shawn Phillips, GM ATMaaS

Doug Brown, President Digital Banking

Retail

David Wilkinson, President and GM Retail

Agenda

Hospitality

Dirk Izzo, President and GM Hospitality

Functional roundtable

Owen Sullivan

Adrian Button, EVP Product and Service Ops

Tim Vanderham, SVP and CTO

Mithu Bhargava, SVP Professional Services

Financial outlook: A path to 80|60|20

Tim Oliver, Chief Financial Officer

Summary

Mike Hayford

Chairman's remarks

Frank Martire, Executive Chairman

Q&A

Mike Hayford, Owen Sullivan, Tim Oliver

Conclusion

Mike Hayford

11

Executing Our Strategy

Owen Sullivan, EVP, Chief Operating Officer

12

2018: Siloed Model

FUNCTIONAL ORG MODEL

Customer left to navigate NCR = Confusion & Frustration

Banking Product

?

M anufacturing

M anagement

Professional Services

? ?

Banking Software

Engineering

Banking Hardware

Banking Services

Banking Finance

Services Sales

Banking Sales

13

Today: Industry-Aligned GM Model

BUSINESS UNIT MODEL

One accountable voice to customer

Industry GM Organization

BANKING RETAIL HOSPITALITY

Lean Fac tory

Softw are

Services

Engineering

Corporate Functional Support

14

Leader Across Our Business Lines

BANKING

HOSPITALITY

RETAIL

15

Customer Screen shot

NCR Banking

Solutions That RUN Self-

Directed Banking

Frank Hauck

President & General Manager

16

NCR Banking Business

$3.1B 2020e Revenue

$.5B

Win in Digital Banking

Broaden Digital First platform

$.9B

$1.7B

Shift to cloud, SaaS & subscription

Maintain #1 self-service ATM share

Expand multi-vendor ATM business

Banking Software

ATM

Digital

Grow ATM-as-a-Service

& Services

Hardware

Banking

Representative customers

17

NCR Banking ATM-as-a-Service

Shawn Phillips

General Manager ATMaaS

18

The Market is Shifting to ATM-as-a-Service

ATM-as-a-Service

```

Hardw are

Softw are

SLM and

ATM

FLM

Monitoring

Incident

Management

Security &

Serv ice

Mgmt

Reporting

Compliance

Desk

ATM business

Subscription

Performance

Cash

Vendor

Adv isory

Management

Management

Mgmt

Serv ice

Everything a FI needs to RUN self-directed banking

from the world's #1 ATM provider*

* Source: NCR view based on 89,000 ATM shipments in 2019

19

The Economics of ATM-as-a-Service

Traditional: US Community Financial Institution, 25 ATMs

Cumulative: $1,650*

$1,050K $150K $150K $150K $150K

Yr 1

Yr 2

Yr 3

Yr 4

Yr 5

  • ATM Hardware & Software
  • Hardware & Software Maintenance

As a Service: Shift to As-a-Service model, predictable, recurring

TCV: $3,650*

$730K

$730K

$730K $730K

$730K

Yr 1

Yr 2

Yr 3

Yr 4

Yr 5

  • NCR ATM-as-a-Service
  • Including Hardware, Software & Service

*For illustrative purposes only

Hardware

Software

SLM and

ATM

Incident

Mgmt

Security &

Service

Performance

Cash

Vendor

Advisory

ATM

FLM

Monitoring

Mgmt

Reporting

Compliance

Desk

Mgmt

Mgmt

Mgmt

Service

Cleaning

20

NCR Digital Banking

Doug Brown

President Digital Banking

21

NCR Digital Banking - Leadership Market Position

Digital Banking $500M

24 Million

Digital Users

12% YoY Growth

650

Banks and Credit Unions

4.8

Star App Rating

Top 3 Mobile

in Consumer Experience (MagnifyMoney 2020)

20 of Top 35

North American Banks for Mobile Transactions

~2,250 Branches

live with NCR Digital First Teller

Industry Leader

IDC MarketScape

Celent 2020 Winner

22

NCR Digital Banking - Positioned for Growth

Digital

Banking

Superior customer experience

Innovation through fintech integration

Highest ROI platform

Bank and credit union domain expertise

23

NCR Banking - Growth Levers

Banking Growth

  • Surrounding with recurring service
    • software
      ATM-CENTRIC
  • Shifting to ATM-as-a-Service
  • Reinvigorating our Digital Banking

  • DIGITALbusiness
    BANKING
  • Broadening the Digital First platformATMs &

24

Leader Across Our Business Lines

BANKING

HOSPITALITY

RETAIL

25

NCR Retail Core

POS Software Solutions

That RUN The Store

David Wilkinson

President and GM, NCR Retail

26

NCR Retail Business

$2.1B 2020e Revenue

Run your store end-to-end

Leading with digital, our next generation retail store architecture connects every customer touchpoint into a single, amazing experience that makes shopping effortless for your customers while making business easier, faster and more profitable for you.

ENTERPRISE

SELF-

POS SOLUTIONS

CHECKOUT

$1.2B Business

$900M Business

Representative customers

27

NCR Retail Customers

Grocery & Big Box

Department &

Specialty

Convenience & Fuel

SMB

5%

9%

19%

67%

>1.5M checkout lanes worldwide*

* Source: NCR Product Management

28

NCR Retail Platform

Simplifies the needed refresh cycle of our massive install base

  • Customers can simply convert sites to the platform, add new capabilities, attach new services and NCR can expand wallet share
  • Strong NCR value proposition of faster time-to-market,lower cost of ownership and improved tech availability
  • We have the right sales and services coverage for this market

29

NCR Retail - Positioned for Growth

Retail Growth

Maintain self-checkout leadership and

grow with the market

Win the upgrade cycle for next-gen,

cloud-based bundled POS software offerings

30

Leader Across Our Business Lines

BANKING

HOSPITALITY

RETAIL

31

NCR Hospitality Core

POS Software Solutions That

RUN The Restaurant

Dirk Izzo

President & GM, NCR Hospitality

32

NCR Hospitality (Restaurant) Business

$700M 2020e Revenue

6%

27%

Over 100,000 sites worldwide

#1 Restaurant POS software provider in U.S.

67%

(source: RBR 2020)

Half of the top 100 worldwide restaurant brands use NCR

32 of the top 50 quick service restaurant chains use NCR

More restaurant employees are trained on NCR Aloha than

Small & Medium

Enterprise

Others

any other restaurant software

Restaurant

Restaurant

33

We Provide Everything To RUN The Restaurant

Restaurant management platform (Aloha)

Digital, mobile, contactless experiences

Wall-to-wall services

Monthly Subscription & Transactions

"We're delighted to work with NCR to integrate Grubhub into the NCR Aloha POS for a ready-to-deploy solution

that enhances the delivery

experience and boosts

efficiency for restaurant

operators.

"

34

Why We Will Win In The Market

Increase our share of wallet

Expand our market share - incremental site growth

Hospitality

Growth

Only 3% of our base is converted to Aloha Essentials

35

Functional Execution

Roundtable

Adrian Button

Product & Services Operations

EVP, Product &

Quality & cost efficiency

Service Operations

Tim Vanderham

Software Engineering

SVP, Chief Technology

Scalable software architecture & discipline

Officer

Mithu Bhargava

Professional Services

SVP, Professional Services

Integration touchpoint & innovation

36

A Global, Efficient Network Delivering For

Our Customers

14K

Engineers

285K

Units/Year

9.4M

Dispatches/Year

22M

Service Calls/Year

13M

Devices Supported

150K

Manufacturing Plant

Parts Shipped Weekly

Service Operations Center Hub

Distribution/Fulfillment Center/Warehouse

37

NCR Platform Architecture

3rd Party Order Aggregators and Loyalty Providers

NCR Platform BSP/CSP

Buy Online/

Pick-UpIn-Store/

Restaurant/Branch

Mobile Ordering

and Order

Management

Data Analytics

Payment

and Business Ops

Processing

38

Professional Software Services

Delivering for Our Customers

4,100+

55+

7,100+

100+

Software Consultants

Countries

Projects Per Year

Packaged PS Offers

Run The Store

Run The Restaurant

Run Self-Directed Banking

Services led migration to Next-

Co-innovate digital makeline

Modernize branch experience to self-

Generation Retail Software

experience leveraging Aloha

directed banking approach

Architecture

Essentials platform

Advisory services to redefine

Connected experiences across

Order accuracy up 99%

consumer experience and create

physical to digital channels

Wait times down 50%

upsell opportunities

  • Enabling e-commerce, mobile and integration to their back-office systems

39

Financial Outlook:

A Path to 80|60|20 Success

Tim Oliver, EVP, Chief Financial Officer

40

Update on More Tactical Topics

Q4 2020

2021

  • Results to date are consistent with Oct. 27th commentary
    • Revenue, EBITDA and cash flow expected to be similar to results in 2020 Q3
    • Productivity initiatives and asset reviews are ongoing
    • Cost reduction actions will achieve $125-150M of annual run-rate savings
  • Annual planning process is nearly complete
    • Anticipate modest sequential improvement in end markets across the full year of 2021

No further 2020 updates or 2021 guidance today

41

NCR 2020-2024 Financial Objectives

REVENUE

~ $7.4B

ADJ. EBITDA MARGIN %

~ 20%

~ $6.2B

~ 14%

2018A

2019A

2020E

2024E

2018A

2019A

2020E

2024E

FREE CASH FLOW

STRATEGIC EXECUTION

$600-700M

2018

2019

2020

2024

$400-500M

Software &

68%

65%

72%

~80%

~ $2B to

Services

Revenue

Redeploy

Recurring

46%

46%

54%

>60%

Revenue

Adj. EBITDA

15%

15%

14%

~20%

Margin

2018A

2019A

2020E

2024E

42

Defining 80|60|20

80 %

…of NCR's revenue will come from software and services.

60 %

…of NCR's revenue will come from recurring revenue.

Defined as contracts where there is a predictable revenue pattern that will occur at regular intervals. This

includes hardware and software maintenance, cloud, payment processing, certain professional services

arrangements, and term-based software licenses.

20 %

…goal for adjusted EBITDA as a percent of revenue.

Adjusted earnings before interest, taxes, depreciation and amortization as a % of revenue. Typical adjustments

include amortization as well as other special items, including pension, mark-to-market adjustment,

amortization of acquired intangible assets, restructuring charges, among others.

43

NCR Banking Financial Objectives

REVENUE

ADJ. EBITDA MARGIN %

~$3.1B

~23%

~18%

2018A

2019A

2020E

2024E

2018A

2019A

2020E

2024E

Company avg.

Corporate overhead

Adj. EBITDA

STRATEGIC EXECUTION

Metrics to watch

Q3 YTD

2024

2018

2019

2020

Digital Banking Revenue

$354.4M

Software &

69%

64%

71%

>80%

Services

Digital Banking Registered Users

24.3M

Revenue

Recurring

49%

46%

55%

>60%

Revenue

Recurring Revenue

$1.264B

Adj. EBITDA

17%

19%

18%

>20%

Margin

44

NCR Banking Business Revenue Composition

DIGITAL BANKING

OTHER

BANKING

Software &

Services

ATM's

Products

% Attach

Online/Mobile Banking - DI/D3

0%

Software - Remote Transactions

Professional Services - Digital Banking Consulting

Software - Enterprise Monitoring, Cx Marketing,

Security, Transaction Processing, Cash Management

Professional Services - ATM-Centric Consulting

15-100%

Software - ATM Multivendor

In

Services - Implementation, Break/Fix

Ascending

Order

Managed Services and ATM-as-a-Service

Software - Interactive Teller Machine

Software - Middleware

ATM Hardware

100%

2020 Est. Revenue

$0.5B

$1.7B

$0.9B

45

Banking: Digital Banking

Financial Objectives

REVENUE

~$0.5B

2018A

2019A

2020E

2024E

ADJ. EBITDA MARGIN %

~28%

2018A

2019A

2020E

2024E

Company avg.

Adj. EBITDA

Banking: Other Software &

Services Financial Objectives

REVENUE

~$2.6B

2018A

2019A

2020E

2024E

ADJ. EBITDA MARGIN %

~16%

2018A

2019A

2020E

2024E

Company avg.

Adj. EBITDA

46

NCR Retail Financial Objectives

REVENUE

ADJ. EBITDA MARGIN %

~$2.1B

~18%

~12%

2018A

2019A

2020E

2024E

2018A

2019A

2020E

2024E

Company avg.

Corporate overhead

Adj. EBITDA

STRATEGIC EXECUTION

Metrics to watch

Q3 YTD

2018

2019

2020

2024

Software &

63%

63%

67%

<80%

Platform Lanes

12,642

Services

Revenue

Recurring

SCO Revenue

$642M

37%

41%

47%

~60%

Revenue

Recurring Revenue

$717M

Adj. EBITDA

12%

12%

12%

<20%

Margin

47

NCR Hospitality Financial Objectives

REVENUE

ADJ. EBITDA MARGIN %

~ 16%

~$700M

~10%

2018A

2019A

2020E

2024E

2018A

2019A

2020E

2024E

Company avg.

Corporate overhead

Adj. EBITDA

STRATEGIC EXECUTION

Metrics to watch

Q3 YTD

2018

2019

2020

2024

Software &

70%

67%

75%

>80%

Number of Aloha Essentials Sites*

3,484

Services

Revenue

Recurring

48%

51%

61%

>60%

Recurring Revenue

$311M

Revenue

Adj. EBITDA

18%

13%

10%

~20%

* Subscription based sites

Margin

48

NCR Payments Business Financial Objectives

2020 Revenue: ~ $100M

2024 Revenue: ~ 20-30% CAGR

Retail

Hospitality

Non-NCR

NCR POS Addressable Market: $1.5B - $2B

49

Revenue Growth Bridge

BY CAUSE

2020E ~$6.2B

Price

Organic

Volume

Acq Volume

2024E~$7.4B

BY SEGMENT

2020E ~$6.2B

Banking

Retail

Hospitality

2024E~$7.4B

BY PRODUCT

2020E ~$6.2B

Hardware

Software

Serviices

2024E~$7.4B

50

Impact on Revenue of Shift to Recurring Revenue

Business Model

$600

Revenue $ millions

$500

$400

$300

Net Impact

$200

$100

$-

2018A

2019A

2020E

2021E

2022E

2023E

2024E

Revenue recognized upfront under

Cumulative effect on revenue of shift to

prior business model

recurring revenue business model

Net Impact is expected to become accretive in late 2022

51

Adj. EBITDA Margin Growth Bridge

BY CAUSE

2020E ~14%

BY SEGMENT

2020E ~14%

BY PRODUCT

2020E ~14%

Product Mix Shift

Hospitality

Shift to Recurring

Retail

Productivity

Banking

2024E

~20%

2024E

~20%

Services

Software

Hardware

2024E~20%

52

2024 Free Cash Flow Generation

$1.0- 1.1B

Operating Income

$600- 700M

* Free Cash Flow

* Free Cash Flow excludes discontinued operations and pension contributions

53

Cash Generation and Redeployment

Cash Generation Opportunities

Redeployment Priorities

  • Higher profitability
  • Cap Ex Efficiency
  • Cash cycle improvements
    • Services inventory
    • Invoice accuracy
    • Vendor management
  • Business Linearity

Uses:

4yr. Total

Organic growth (Cap Ex)

$0-250M >Deprec.

Acquisitions

~$600-$800M

Stock buyback

~$400-$500M

Reduce Leverage

Remainder

Legacy Uses:

Pension

~$300-$400M

Disc Operations

~$100-$150M

Approximately $2 Billion in cumulative free cash flow

54

Debt & Preferred Stock Maturities Status

5.250% Notes due 2030

6.125% Notes due 2029

5.000% Notes due 2028

5.750% Notes due 2027

Term Loan B

8.125% Notes due 2025

Preferred Shares

Revolver

AR Securitization

Pension Contributions

($ in millions)

$400

NCR is in a strong liquidity position…

$750

no major refinancing until 2025.

$500

$650

$1,100

$500

$300

$275

$450

2025-2030

2020

2021

2022

2023

2024*

* First "Put" Date Preferred - Current balance sheet value of Series A preferred : $275M

55

NCR 2020-2024 Financial Objectives

REVENUE

~ $7.4B

ADJ. EBITDA MARGIN %

~ 20%

~ $6.2B

~ 14%

2018A

2019A

2020E

2024E

2018A

2019A

2020E

2024E

FREE CASH FLOW

STRATEGIC EXECUTION

$600-700M

2018

2019

2020

2024

$400-500M

Software &

68%

65%

72%

~80%

~ $2B to

Services

Revenue

Redeploy

Recurring

46%

46%

54%

>60%

Revenue

Adj. EBITDA

15%

15%

14%

~20%

Margin

2018A

2019A

2020E

2024E

56

Call In With

Your Questions …

888-820-9413 Confirmation Code:1666001

57

Frank Martire

NCR Executive Chairman and Chairman of the Board

58

Investment Thesis

NCR shareholder value creation will be driven by:

Mix shift to software

Recurring revenue

Margin expansion

and services

growth

59

Dial-In:

Q&A 888-820-9413 Confirmation Code:1666001

60

Disclaimer

NCR Corporation published this content on 03 December 2020 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 03 December 2020 14:44:05 UTC


© Publicnow 2020
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Financials (USD)
Sales 2020 6 214 M - -
Net income 2020 155 M - -
Net Debt 2020 3 046 M - -
P/E ratio 2020 28,6x
Yield 2020 -
Capitalization 4 309 M 4 309 M -
EV / Sales 2020 1,18x
EV / Sales 2021 1,09x
Nbr of Employees 36 000
Free-Float 98,6%
Chart NCR CORPORATION
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Technical analysis trends NCR CORPORATION
Short TermMid-TermLong Term
TrendsNeutralBullishBullish
Income Statement Evolution
Consensus
Sell
Buy
Mean consensus BUY
Number of Analysts 9
Average target price 39,89 $
Last Close Price 33,43 $
Spread / Highest target 46,6%
Spread / Average Target 19,3%
Spread / Lowest Target -19,2%
EPS Revisions
Managers and Directors
NameTitle
Michael Dale Hayford President, Chief Executive Officer & Director
Frank R. Martire Executive Chairman
Owen J. Sullivan Chief Operating Officer
Timothy Charles Oliver Chief Financial Officer & Executive Vice President
William T. VanCuren Chief Information Officer & Senior Vice President
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