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MarketScreener Homepage  >  Equities  >  Nasdaq  >  Microsoft Corporation    MSFT

MICROSOFT CORPORATION

(MSFT)
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Delayed Quote. Delayed Nasdaq - 11/25 04:00:00 pm
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Microsoft : For help using Microsoft's assistive technology, DAD has the answers

06/14/2019 | 12:35pm EST

Globally, more than 1billion people are living witha disability, yet just one in 10 people has access to assistive technology, according to the World Health Organization.

Overthe years, Microsoft has been building inclusioninto its products and services. And to help everyone get the most from accessibility resources, the company hasthe Disability Answer Desk, or DAD.It is free,24/7 technical support from Microsoft experts trainedinassistive technologies.

'Our goal is to make the Disability Answer Desk a best-in-class support team for customers with disabilities and to use feedback to drive greater accessibility across our engineering teams,' says Sean Marihugh, an accessibility escalation engineer at Microsoft.

Technology has the power to strengthen opportunities for everyone, but it must be intuitive to have an impact. DADgivescustomers the technical support they need while gathering critical feedback to improve the assistive features in products.

[Subscribe to Microsoft on the Issuesfor more on the topics that matter most.]

Each year, DAD experts field about 150,000 inquiries, assisting customers with products such asOffice 365, Xbox, Windows and Skype, as well as third-party assistive technologies, such as screen readers, screen magnifiers,and speech recognition software.

Microsoft hasalsoestablished an Enterprise Disability Answer Desk, or eDAD,that supports enterprise customers. Available globally as a free service in English, eDAD also reports customer feedback to specific product teams so they can quickly resolve issues.

'With eDAD, we have the potential to empower people with disabilities to achieve more at work and school-and enable organizations to provide more accessible experiences to their employees and customers,' says Crystal Jones,also an accessibility escalation engineer at Microsoft.

Since introducing DAD in 2012, Microsoft has extended the service to customers in 11 English-speaking countries: the US, UK, South Africa, Ireland, New Zealand, the Philippines, Singapore, Malaysia, Canada, Australia,and India. The service has been rolled out to French-and Spanish-speaking countries,including France, Belgium, Canada, Mexico,and Spain.

Over the years, Microsoft has gradually expanded the channels foraccessingthe service. DAD is available through 24/7 chat service and on Twitter by sending a direct message to@MSFTEnable.

DAD also has American Sign Language support throughvideophone. People who are blind or have low vision can use Be My Eyes, a free app that connects customers through live video calls.

DAD is among a growing number of efforts by Microsoft to empower people with disabilitiesand create a more inclusive work environment.

For more on these innovations and accessibility initiatives at Microsoft,visitmicrosoft.com/en-us/accessibility. And follow @MSFTIssueson Twitter.

Disclaimer

Microsoft Corporation published this content on 14 June 2019 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 14 June 2019 16:33:03 UTC


© Publicnow 2019
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Financials (USD)
Sales 2021 158 B - -
Net income 2021 51 336 M - -
Net cash 2021 76 102 M - -
P/E ratio 2021 31,7x
Yield 2021 1,02%
Capitalization 1 617 B 1 617 B -
EV / Sales 2021 9,76x
EV / Sales 2022 8,71x
Nbr of Employees 163 000
Free-Float 99,9%
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Microsoft Corporation Technical Analysis Chart | MSFT | US5949181045 | MarketScreener
Technical analysis trends MICROSOFT CORPORATION
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Income Statement Evolution
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Mean consensus BUY
Number of Analysts 39
Average target price 242,47 $
Last Close Price 213,87 $
Spread / Highest target 30,0%
Spread / Average Target 13,4%
Spread / Lowest Target -15,8%
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Managers
NameTitle
Satya Nadella Chief Executive Officer & Non-Independent Director
Bradford L. Smith President & Chief Legal Officer
John Wendell Thompson Independent Chairman
Kirk Koenigsbauer COO & VP-Experiences & Devices Group
Amy E. Hood Chief Financial Officer & Executive Vice President
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