SEPANG, 5 November 2021 - AirAsia celebrates its maiden flight from Kuala Lumpur to Phuket today under the Phuket Sandbox programme, signaling the resumption of international air travel to Thailand.
The inaugural service utilising an Airbus A321neo aircraft departed Kuala Lumpur International Airport 2 (klia2) at 1115 hrs today. Excited guests boarded flight AK0824, the first of two scheduled weekly flights from Kuala Lumpur.
Riad Asmat, AirAsia Malaysia CEO said, "Today marks the beginning of our renewed hope on the strong return of demand for air travel. We patiently waited and have extensively prepared to ensure all of our guests are accommodated safely, seamlessly and with peace of mind. As border restrictions are lifted, AirAsia guests are always assured of the stringent health and safety protocols enforced on all of our flights with our highly trained and fully vaccinated crew continuing to deliver the world's best service during the pandemic."
"We would also like to thank and congratulate the Thai government for initiating the Phuket Sandbox programme, and we look forward to mounting more flights to various destinations in Thailand soon."
Fully vaccinated travellers from Malaysia who wish to travel under the Phuket Sandbox Program must meet the requirements set by the Thai Government and successfully receive the Certificate of Entry by applying onThailand's Certificate of Entry Registration System prior to purchasing their flights.
Guests can book their flights to Phuket from just RM50 one way and travel between 5 November 2021 and 30 March 2022 through the 'Flights' icon on the airasia Super App now. Apart from that, they can secure great value flights+hotel deals through the 'SNAP' icon on the Super App starting from just RM239 for travel within the same period. Those who prefer to book their hotels separately may check the 'Hotels' icon in the app and book hotels in Phuket provided by SHA Plus and can get an extra 10% off with the promo code AAHOTEL10.
AirAsia has spent the period of downtime in travel over the past 18 months to further improve and revamp its flight procedures and processes. In the highest interest of safety and wellbeing of all its guests and employees, only fully-vaccinated employees will operate flights and be on-duty at airport terminals. Furthermore, AirAsia assures the highest safety standards are in place as part of its robust Covid-19 mitigation plan including by accepting only fully-vaccinated guests onboard, making it mandatory to check-in via the airasia Super App, and rolled out FACES facial recognition boarding system that will make the entire journey fully digital and contactless.
Despite mostly not flying for a good part of the past 18 months, all AirAsia's aircraft are properly maintained according to procedures set by the manufacturer. AirAsia has set up an in-house maintenance, repair and operations (MRO) unit called Asia Digital Engineering that provides services not only to AirAsia but also other airlines. Likewise, all its pilots and cabin crew are regularly trained for mandatory refresher courses and ongoing retraining so that they are always on top of their job.
For more information on AirAsia's safety measures and travel SOPs, please read the latest travel advisory here.
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